A Security Operations Center in the Same Time Zone as Your Business
Security tooling generates signal continuously. Reading it is a staffing question. Our analysts work Kingdom hours from a Riyadh floor, triage what fires, and begin containment while the event is still developing.
Six Service Lines, One Accountable Team
Each line is staffed by specialists, governed by documented playbooks, and measured against outcomes you can audit.
/ 01 24/7 Monitoring & Triage Continuously staffed
The floor runs without interruption, including national holidays. Every alert reaches a named analyst inside the target window, and severity is classified against a matrix you agree in advance.
- SIEM tuning
- Correlation rule development
- Severity classification
- Escalation matrix
- Documented shift handover
- Named analyst assignment
/ 02 Threat Hunting Proactive
Alert-driven detection assumes the adversary triggers something. Hunting closes that gap. Our team works from hypotheses drawn from regional threat intelligence, on a defined schedule, and feeds every finding back into the detection rules.
- Hypothesis-driven hunts
- Regional threat intelligence
- IOC sweeps
- Behavioural analytics
- Hunt reporting
- Detection feedback loop
/ 03 Incident Response Kingdom-wide
Containment playbooks execute within minutes of classification. Where an incident needs physical presence, our team deploys on site across Riyadh, Jeddah, Dammam, Khobar, and beyond.
- Containment playbooks
- Host isolation
- Session revocation
- On-site deployment
- Forensic preservation
- Regulatory notification support
/ 04 SIEM Engineering Tuned continuously
An untuned SIEM produces volume, not clarity. We engineer the platform against your environment as an ongoing discipline: onboarding sources, developing rules, and retiring the ones that stopped earning their place.
- Platform deployment
- Log source onboarding
- Rule development
- False-positive reduction
- Use-case library
- Platform health monitoring
/ 05 Compliance Monitoring & Reporting Audit-ready
Monitoring obligations under NCA ECC and SAMA CSF require evidence. Every action is logged and packaged in the structure an assessor expects.
- NCA ECC monitoring evidence
- SAMA CSF reporting
- Retention policy
- Audit packaging
- Board dashboards
- Monthly SLA reporting
/ 06 Threat Intelligence Regional context
Global feeds report global activity. We filter for what targets Saudi organizations in your sector, then translate it into detection logic.
- Curated feeds
- Sector-specific intelligence
- Brand and credential monitoring
- Dark web surveillance
- Intelligence-to-detection pipeline
- Advisory briefings
What Happens When Something Fires
The part most providers leave vague. Here is the actual sequence, and who is awake for it.
Alert Fires
Correlation rules tuned to your environment surface the event. The operations floor is staffed continuously, so alerts are picked up at the hour they fire.
Analyst Triage
A named analyst validates the signal, filters the noise, and classifies severity against your agreed matrix. False positives are closed at this stage.
Containment
Playbooks execute: isolate the host, revoke the session, block the indicator. Any action affecting production is confirmed with your team by phone before it runs.
Evidence & Review
Forensic timeline, root cause analysis, regulatory notification support where required, and a review that feeds corrections back into the rules.
The Frameworks You Get Audited On
Monitoring evidence, packaged the way each assessor expects it.
NCA Essential Cybersecurity Controls
The National Cybersecurity Authority's baseline for critical sectors. Our monitoring maps to the ECC logging and detection control families, with evidence packaged for assessor review.
SAMA Cybersecurity Framework
For banks, insurers, and SAMA-regulated entities. Continuous monitoring maturity is evidenced month over month rather than reconstructed before an audit.
Personal Data Protection Law
Breach notification runs to a clock. Our incident process is built to surface, classify, and document a personal-data breach inside the notification window.
Aramco Cybersecurity Standard
Supplier monitoring obligations for the Aramco supply chain, evidenced through the same logging and reporting pipeline.
Operational Metrics, Measured Honestly
The numbers we hold ourselves to — published, tracked, and reported monthly.
Questions We Get Asked
Is the ITBuilders SOC located in Saudi Arabia?
Yes. Saudi-based and Saudi-staffed, operating in Arabic and English under in-Kingdom data residency. That bears on NCA ECC and PDPL obligations as well as on escalation response times.
What is the difference between a SOC and a managed firewall service?
A managed firewall service maintains a device configuration. A SOC monitors the whole environment and determines the response when something is wrong. Different questions, different staffing.
Do we need our own SIEM first?
No. ITBuilders deploys and tunes the platform, or assumes ownership of an existing one and re-engineers the rule set against your environment.
How does the SOC handle false positives?
They are closed at triage, and the rule that produced them is reviewed. Feedback runs continuously so the same pattern does not recur.
Can the SOC evidence our NCA ECC monitoring compliance?
Yes. Monitoring evidence is packaged to assessor expectations as a standing monthly deliverable.
Someone Should Be Reading Your Alerts
Book a SOC assessment. We will review what your current tooling surfaces, identify the gaps in coverage, and set out what continuous triage would require.