Operations // Cybersecurity

Cybersecurity Services in Saudi Arabia, Built for NCA ECC, SAMA & PDPL

A Saudi-based SOC watching your environment around the clock, engineers holding Fortinet Expert-level credentials, and compliance work that survives the audit. From detection through response, one team owns the full lifecycle.

SOC // Live
Threat DetectionOPERATIONAL
NCA ECC MonitoringACTIVE
SAMA CSF AlignmentAUDITED
Mean Time to TriageSLA TARGET
Operations FloorRIYADH, KSA
Illustrative service-status display. Not a live feed of client environments.
Capabilities

Nine Service Lines, One Accountable Team

Each line is staffed by specialists, governed by documented playbooks, and measured against outcomes you can audit.

/ 01 Managed Detection & Response (MDR) 24/7 SOC

Our Saudi-based Security Operations Center monitors your environment around the clock. Analysts detect, triage, and respond to threats, under the agreed response SLA, and every action maps to NCA ECC monitoring requirements. Escalations reach a named analyst directly.

  • SIEM deployment and tuning
  • 24/7 threat monitoring
  • Proactive threat hunting
  • Automated containment playbooks
  • NCA ECC monitoring evidence
  • Executive and board dashboards
/ 02 Penetration Testing & VAPT Certified testers

Qualified security testing specialists assess your environment using adversary techniques, then rank findings by realistic exploitability rather than raw severity score. Testing aligns with SAMA Cybersecurity Framework requirements, and the reporting is structured for assessor review.

  • External and internal penetration testing
  • Web and mobile application testing
  • API security testing
  • Red team engagements
  • Social engineering simulation
  • Prioritized remediation roadmap
/ 03 NCA ECC, SAMA & PDPL Compliance Audit-ready

Continuous ownership changes what compliance costs. We guide you from initial gap assessment through full implementation across ECC-2:2024, NCA CSCC, SAMA CSF, ISO 27001, and Aramco SACS-002, and stay engaged through the assessment itself.

  • Gap assessment against current controls
  • Remediation roadmap with cost and sequence
  • Policy and procedure development
  • Technical control implementation
  • Audit support and evidence packaging
  • Post-audit continuous monitoring
/ 04 Network & Perimeter Security Fortinet Expert

Next-generation firewalls, IPS/IDS, secure SD-WAN, and zero-trust network access, designed and operated by engineers holding Fortinet Expert-level credentials. The modern perimeter spans remote workers, branch offices, and cloud workloads, and the architecture is built to that scope.

  • Next-gen firewall deployment
  • IPS / IDS tuning
  • Zero-trust network access (ZTNA)
  • Secure SD-WAN
  • Network segmentation
  • DDoS protection
/ 05 Endpoint & Email Security EDR / XDR

The endpoint and the inbox remain the two most common entry points. Advanced endpoint detection and response, combined with email security controls that block phishing, business email compromise, and ransomware ahead of user interaction.

  • EDR / XDR deployment
  • Anti-phishing and email gateway protection
  • Ransomware prevention and rollback
  • Mobile device management
  • Data loss prevention
  • Vulnerability and patch management
/ 06 Identity & Access Management Privileged access

Credential theft is the shortest path into most organizations. Privileged access management, multi-factor authentication, single sign-on, and identity governance together ensure a compromised password yields no usable access.

  • Privileged access management (PAM)
  • Multi-factor authentication
  • Single sign-on (SSO)
  • Identity governance
  • Just-in-time access
  • Active Directory hardening
/ 07 Cloud Security Services PDPL-aligned

Cloud workloads typically migrate faster than the controls protecting them. We secure what has moved: continuous posture monitoring, container-aware protection, and automated compliance reporting across Microsoft Azure, AWS, and Microsoft 365.

  • Cloud security posture management (CSPM)
  • Workload protection
  • Microsoft 365 hardening
  • Azure and AWS security baselines
  • Container and Kubernetes security
  • Data residency and PDPL controls
/ 08 Security Awareness Training Bilingual AR / EN

People remain the control most frequently exploited. Phishing simulations, role-based training paths, and executive briefings, delivered in Arabic and English, with reporting built around measurable behaviour change rather than completion rates.

  • Phishing simulation campaigns
  • Role-based training paths
  • Executive and board briefings
  • Arabic and English content
  • Compliance training records
  • Behaviour change reporting
/ 09 Incident Response & Forensics Kingdom-wide

When an incident has already occurred: contain the breach, recover operations, preserve evidence. Our response team deploys on site across Riyadh, Jeddah, Dammam, Khobar, and the wider Kingdom, and produces the documentation your regulator, insurer, and board will each require.

  • 24/7 incident response hotline
  • Breach containment
  • Digital forensics
  • Recovery and restoration
  • Regulatory notification support
  • Post-incident review and reporting
Escalation Path

What Happens When Something Fires

The part most providers leave vague. Here is the actual sequence, and who is awake for it.

T + 0

Alert Fires

Correlation rules tuned to your environment surface the event. The operations floor is staffed continuously, so alerts are picked up at the hour they fire.

T + <15 MIN

Analyst Triage

A named analyst validates the signal, filters the noise, and classifies severity against your agreed matrix. False positives are closed at this stage.

T + CONTAIN

Containment

Playbooks execute: isolate the host, revoke the session, block the indicator. Any action affecting production is confirmed with your team by phone before it runs.

T + REPORT

Evidence & Review

Forensic timeline, root cause analysis, regulatory notification support where your sector requires it, and a post-incident review that feeds corrections back into the detection rules.

Regulatory

The Frameworks You Get Audited On

Compliance shapes the build. It does not arrive later as a remediation invoice.

ECC-2:2024

NCA Essential Cybersecurity Controls

The National Cybersecurity Authority's baseline for critical sectors. We run the gap assessment, sequence remediation against your budget cycle, deploy the technical controls, and package the evidence your assessor will request.

Applies to: Government, critical national infrastructure, and their supply chains
SAMA CSF

SAMA Cybersecurity Framework

For banks, insurers, and SAMA-regulated entities. Whether you are approaching a first audit, closing findings from a previous one, or pushing to a higher maturity tier, our consultants build the structured engagement that gets you there.

Applies to: Banks, insurance companies, fintechs, and payment providers
PDPL

Personal Data Protection Law

Data residency, lawful processing, subject rights, and breach notification. We map where personal data resides across your estate, which typically extends beyond the documented inventory, and design the controls around what we find.

Applies to: Any organization processing personal data in the Kingdom
SACS-002

Aramco Cybersecurity Standard

Third-party cybersecurity requirements for the Aramco supply chain. If your contract depends on certification, we take you from assessment through the evidence submission that clears it.

Applies to: Aramco suppliers, contractors, and service providers
Performance

Operational Metrics, Measured Honestly

The numbers we hold ourselves to — published, tracked, and reported monthly.

<5minMean time to detect a high-severity alert
<15minMean time to respond or contain
SLA-backedSOC operational uptime, 365 days a year
250+Client organizations across Saudi Arabia
FAQ

Questions We Get Asked

Which cybersecurity company in Saudi Arabia holds Fortinet Expert-level status?

ITBuilders, headquartered in Riyadh, holds Fortinet Expert-level partner designation — the top tier of the Fortinet Engage program — spanning five specializations and two service programs. Fortinet grants it only to partners with named, certified engineers whose credentials are re-verified on a schedule.

How fast does the ITBuilders SOC respond to an incident?

The ITBuilders SOC targets under the agreed incident-response SLA, operating 24/7 from a Saudi-based operations floor. Analysts triage the alert and begin containment directly.

Does ITBuilders help with NCA ECC compliance?

Yes. ITBuilders guides organizations from initial gap assessment through full implementation of the National Cybersecurity Authority's Essential Cybersecurity Controls (ECC-2:2024), including policy development, technical control deployment, evidence packaging, and audit support.

The same practice covers SAMA CSF, PDPL, ISO 27001, and Aramco SACS-002.

What should we do if we are being breached right now?

Contact the 24/7 incident response line first. Systems should not be powered off before that call: shutting down destroys volatile evidence and can complicate recovery.

The ITBuilders response team deploys on site across Riyadh, Jeddah, Dammam, Khobar, and the wider Kingdom, handling containment, forensics, recovery, and the regulatory notification your sector requires.

Is the ITBuilders SOC located in Saudi Arabia?

Yes. The Security Operations Center is Saudi-based and Saudi-staffed. Analysts work Kingdom hours, operate in Arabic and English, and run under in-Kingdom data residency, which bears directly on NCA ECC and PDPL obligations as well as on escalation response times.

Establish Where You Actually Stand

Prevention costs a fraction of recovery. Book a 30-minute posture review and we will give you a direct assessment of your position against NCA ECC, SAMA CSF, and PDPL, along with a view on sequence: what warrants attention first, and what can wait.

Already breached? 24/7 Incident Response: +966 9200 20750